Safe, Dependable Rides to Medical Appointments & Daily Errands

Driving can become stressful—or impossible—when vision, reflexes, or mobility change with age. Missed doctor visits, prescription pickups, and social outings quickly erode health and independence. That’s why Amwell Home Care proudly partners with a licensed, local Non-Emergency Medical Transportation (NEMT) provider to deliver reliable, senior-friendly rides.

What Our Transportation Service Includes

  • Door-through-Door Assistance
    Trained drivers help clients from inside the home, safely down steps or ramps, and into the vehicle—then escort them into the clinic, store, or residence on arrival.

  • Wheelchair & Walker-Accessible Vehicles
    Clean, ADA-compliant vans equipped with lifts, securements, and extra space for mobility devices.

  • Medical Appointments & Therapy Sessions
    On-time pickups, wait-and-return service, and text notifications so families know when a loved one arrives safely.

  • Pharmacy, Grocery & Personal Errands
    Flexible scheduling for everyday tasks that support nutrition, medication adherence, and quality of life.

  • Social & Faith-Based Outings
    Transportation to church, community centers, family gatherings, or favorite lunch spots keeps your loved ones active and engaged.

Benefits of Transportation Services

  • Zero Missed Appointments – Reliable transport keeps chronic conditions managed and prevents avoidable ER visits.

  • Lower Fall Risk – Door-through-door help eliminates curb hazards, bus steps, and rideshare uncertainties.

  • Enhanced Independence – Seniors keep control of their schedules without relying solely on family availability.

  • Family Peace of Mind – Verified, tracked rides mean adult children can focus on work and personal responsibilities.

Why Families Trust Our NEMT Partner

  1. Integrated Care Coordination
    Your Amwell care coordinator books, tracks, and confirms every ride—no separate calls or apps. Schedules sync perfectly with caregiver shifts.

  2. Licensed, Insured, Background-Checked Drivers
    All drivers complete defensive-driving, CPR, and senior-sensitivity training, offering courteous support from doorstep to destination.

  3. Real-Time Notifications
    Text or email alerts let families know when the vehicle departs, arrives, and returns home—ideal for long-distance caregivers.

  4. Predictable Pricing
    Choose flat-rate, per-trip, or mileage-based options. Monthly statements keep budgeting simple; no hidden fees or surprise surcharges.

How to Schedule a Ride

  1. Contact Your Care Coordinator – Call or email with date, time, destination, and mobility needs.

  2. Review Upfront Pricing – Receive a clear quote and confirm pickup and return details.

  3. Ride with Confidence – Your driver arrives promptly, offers hands-on assistance, and provides real-time status updates.

Transportation Service Areas — Jacksonville & Nearby Communities

Amwell Home Care’s medical transportation services are focused on the Greater Jacksonville metro so we can guarantee prompt pick-ups, predictable ride times, and drivers who know every hospital entrance and back-road shortcut.

We currently serve:

  • Jacksonville (Downtown, Southside, Mandarin, Arlington, Northside, Westside)

  • Riverside–Avondale

  • San Marco

  • Springfield

  • Jacksonville Beach

  • Atlantic Beach

  • Neptune Beach

  • Ponte Vedra Beach

  • Nocatee

  • World Golf Village

  • Fruit Cove

  • Julington Creek

  • St. Johns

  • Orange Park

  • Fleming Island

  • Lakeside

  • Fernandina Beach

  • Amelia Island

  • Yulee (along I-95 corridor)

Why We Keep It Local

  • On-time reliability: Shorter drive zones mean fewer traffic surprises and faster response if your appointment runs late.

  • Neighborhood expertise: Drivers know the best wheelchair-friendly entrances, parking spots, and discharge doors at every Jacksonville hospital.

  • Cost control: Limited mileage keeps our rates affordable and transparent.

Need a safe ride for a loved one within the Jacksonville area? Call Amwell Home Care today to confirm your address and receive a clear, all-inclusive quote—no hidden fees, no insurance hassles, just dependable transportation you can trust.